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Home > Postal Systems > Training, Service, 24/7 Support
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Training, Service, 24/7 Support

24/7 On-Call Support
24/7 On-Call Support

No matter what the specific requirements of your postal operation are, from training to support to spare parts, FKI Logistex is there to provide the utmost in customer service and support. From the beginning of a project through commissioning and throughout its operation, the FKI Logistex Customer Service and Support (CSS) team does everything it can to ensure that your postal handling system meets your needs now and in the years to come.

FKI Logistex technical support is provided during functional and operations testing, and as long after as is required. In addition, FKI Logistex offers a 24/7 help desk to ensure access to technical support wherever and whenever you need it.

FKI Logistex is committed to supplying, servicing and supporting postal handling systems and equipment capable of delivering dependable service for a long lifetime of reliable operation. To support that commitment, FKI Logistex stocks substantial inventories of replacement parts, allowing customers to operate and maintain their equipment at optimum performance levels. On-site maintenance and support is also an integral part of our customer service and support program.

FKI Logistex provides training in its technology and training center classrooms, online or in a tutorial setting, with manuals, text material and curriculum outlines delivered according to specific installation and customer requirements. The very latest in e-learning computer-aided instruction is also available through FKI Logistex.

FKI Logistex understands the critical role of your postal operation material handling systems, and will work with you to do whatever is required to keep your material handling system performing reliably and meeting all of your needs.

For more information, please call +1.877.935.4564 in the Americas, +45 87 41 41 41 in Europe and +86 21 62522211 in Asia Pacific, or e-mail postal@fkilogistex.com.

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FKIL North America: 9301 Olive Blvd., St. Louis, MO 63132 USA | Tel +1 877 935 4564 | Material Handling Solutions Worldwide
FKIL Europe: Trowel House, Kettering Parkway, Kettering, Northamptonshire NN15 6XR, UK | Tel +44 (0) 870 350 3055
FKIL Asia-Pacific: Unit H, 9th Floor, Huamin Empire Plaza, No. 726, Yan An Road (W), Shanghai 200050, PRC | Tel +86 21 62522211
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